Question 1

What is teeth whitening?

Accepted Answer

Teeth whitening is a cosmetic dental procedure that aims to lighten the color of your teeth by removing stains and discoloration from the inside-out. At Pure Glow Whitening Lounge, we offer dental professional teeth whitening services that use safe and effective treatments to brighten your smile. 
Our treatments are tailored to each individual's needs and are performed by an experienced and skilled Oral Health Therapist who prioritise's safety and customer satisfaction.
We use advanced whitening techniques and dental industry-grade Hydrogen Peroxide/Carbamide Peroxide to ensure the best results without compromising the health of your teeth.

Question 2

How does teeth whitening work?

Accepted Answer

Dental industry-grade Hydrogren/Carbamide Peroxide contains an ingredient that opens the pores in the tooth which allow the active bleaching agent to seep through pores in the enamel into the dentin of the tooth. The oxygen molecules from the bleaching agent contacts the discoloured molecules latched to the tooth causing them to break away exposing the natural colour of the tooth.

Question 3

How long does it take to whiten teeth?

Accepted Answer

Our In-Chair Teeth Whitening treatment takes approximately 90 minutes, brightening your smile by up to 8 shades in a single visit.
*Treatment times vary due to additional treatments a patient may have in one visit.

Question 4

Does teeth whitening hurt?

Accepted Answer

Although the procedure itself does not hurt, you may experience an increased amount of sensitivity during and immediately after the procedure. This is perfectly normal and typically goes away quite soon afterwards.
We will apply desensitising gel to immediately rid any sensitivity.

Question 5

Can I get teeth whitening if I have sensitive teeth?

Accepted Answer

Yes, if our Oral Health Therapist believes you’re a suitable candidate for teeth whitening. If you are unsure, book in a FREE Initial Consultation to discuss any concerns you may have.
We provide options for sensitive teeth and what can be done to alleviate any sensitivity experienced after treatment. Desensitising gel is provided for all Teeth Whitening treatments. You can also use a sensitive toothpaste at home.

Question 6

Will whitening my teeth damage my enamel?

Accepted Answer

Our whitening treatment will not damage your enamel as we only use dental industry-grade Hydrogen Peroxide/Carbamide Peroxide. Brushing your teeth incorrectly may be more harmful to your enamel than a professional whitening session. If you brush your teeth too frequently or too vigorously, hoping that your teeth will become whiter, you will likely cause damage to your enamel.
Professional whitening will not affect the enamel or hardness of your teeth.

Question 7

How long does teeth whitening last?

Accepted Answer

The length of time the results of professional teeth whitening is largely dependent on the way you care for your teeth after the procedure. It is essential to limit the intake of staining foods and drinks, such as curries, wine, coffee, soft drinks and tea. If you smoke, your teeth may start changing colour earlier than those who do not. In general, the results of professional teeth whitening typically last between 6 months to 2 years.

Question 8

Will bleaching gel whiten my veneers, caps (crowns) and bonding?

Accepted Answer

Whitening your teeth will have no direct negative impact on your fillings, crowns, or implants. Professional whitening will not harm your restorations, but it will also not whiten your restorations. This may be an issue if you have fillings or restorations that are dark or yellow to match the shade of your teeth. If you have a whitening session, you will probably need to consider changing the fillings and restorations in your mouth to match the whiter shade of your teeth.

Question 9

How are my bleach trays made?

Accepted Answer

Customised bleach trays are made by taking an intra-oral scan of your teeth. We use the lastest technology, iTero Element 3D Digital Scanner to design & create the most precise & comfortable bleach trays possible, without using gaggy impression material.

Question 10

What's the difference between In-Chair & At-Home Teeth Whitening?

Accepted Answer

In-Chair Teeth Whitening that is professionally done by a registered Dentist/Oral Health Therapist/Dental Hygienist is the safest and quickest way to whiten teeth, it also contains a high concentration of bleaching agent (up to 25% Hydrogen Peroxide).
Our very own Oral Health Therapist is able to check your suitability for whitening, show you the shade you can expect to achieve through treatment and perform the treatment safely – that means properly protecting your gums, soft tissues and any sensitive areas like cracks, receding gums or worn edges that might not be obvious to the untrained eye.

At-Home Teeth Whitening & Top-up Teeth Whitening Kits can be just as effective when provided under the supervision of  a registered Dentist/Oral Health Therapist/Dental Hygienist. At-Home & Top-up Teeth Whitening kits contain lower concentrations of bleaching agent (up to 6% Hydrogen Peroxide by Australian law) so it takes longer to achieve the same result as it would in the chair.

Question 11

What tooth whitening brand do you use?

Accepted Answer

Pure Glow Whitening Lounge uses Philips ZOOM Professional (25% Hydrogen Peroxide) & Beyond MAX5 (35% Hydrogen Peroxide) Teeth Whitening system. Results up to 8 shades whiter in just 1 visit!

Question 12

What is Dermalux LED Phototherapy?

Accepted Answer

Dermalux is a non-invasive treatment that uses the most clinically proven wavelengths to energise cells and trigger the skins natural rejuvenating and healing processes to treat a wide range of conditions.

Question 13

Are there any side-effects from LED Phototherapy treatment?

Accepted Answer

There is no risk of irritation, side effects or down time that may be associated with more invasive procedures. There have been no reported side effects in over 3,000 published clinical studies. However, it is important to be aware that photosensitive medications or health conditions may be contraindicated to the LED treatment due to increased sensitivity to light exposure. Please discuss any concerns you have with our Oral Health Therapist prior to commencing treatment.

Question 14

Is LED Phototherapy safe?

Accepted Answer

Yes. Dermalux has one of the highest safety profiles of any skin care treatment. It does not generate heat or UV wavelengths so cannot damage skin tissue or create photosensitivity. It is clinically proven to be safe for all skin types and the most sensitive skin conditions.

Question 15

What does LED Phototherapy treatment feel like?

Accepted Answer

Dermalux is a relaxing, pain free experience with evidenced well-being effects. The treatment does not generate heat but a feeling of natural warmth is common due to the increase in blood circulation.

Question 16

How many LED Phototherapy treatments are required?

Accepted Answer

The number of treatments required for optimum results is subject to a number of factors including indication and severity, age and lifestyle. An initial course of 8 to 12 sessions (depending on the Dermalux device used) is generally recommended for all conditions. Treatments taken in quick succession will generally achieve faster results.
Book in a FREE Initial Consultation to discuss any concerns you may have prior to commencing treatment.

Question 17

How long do LED Phototherapy results last?

Accepted Answer

Results can last for several months following a course of Dermalux treatments subject to the indication. However, regular maintenance treatments are advised to extend results as part of an on-going skin health regime.

Question 18

Can I have teeth whitening and/or LED Phototherapy treatment if I'm pregnant?

Accepted Answer

Unfortunately we cannot perform any teeth whitening treatment whilst you are pregnant or breastfeeding.

Even though the Dermalux LED Phototherapy treatment is very safe, our devices have not been tested on pregnant women therefore the risk is unknown. Therefore we cannot perform any Dermalux LED Phototherapy treatment if you are pregnant, however it is safe for clients who are breastfeeding.

Question 19

How often should I see a Dentist?

Accepted Answer

We recommend that you attend a regular check-up and oral hygiene clean once every six - twelve months with your Dentist to catch any potential problems early on & prior to any Teeth Whitening treatment.

Question 20

What payment methods do you accept?

Accepted Answer

Credit / Debit Cards
*In-clinic payments 1.59% + $0.05 per transaction. Online payments 1.75% + $0.30 per transaction. 
PayPal
Afterpay
Online Bank Transfers

Question 21

Can I claim my teeth whitening using private health insurance?

Accepted Answer

There may be a possibility of claiming back some of your treatment costs through Private Health Insurance Funds. The rebate you receive is dependent on your individual health fund and policy.
An itemised receipt will be emailed to you once full payment is received, to claim back your rebate with your health fund.

Services that you may be eligible to claim a Private Health Fund Rebate on are:
* At-Home Teeth Whitening Kit
* In-Chair Teeth Whitening
* Pure Glow Whitening Bundle
* Home Glow Up Bundle (Teeth Whitening treatment only)
* Instant Glow Up Bundle  (Teeth Whitening treatment only)
* Ultimate Glow Up Bundle  (Teeth Whitening treatment only)
* Whitening Trays (Upper & Lower)
* Orthodontic Retainers (Upper & Lower)
* Mouthguard (Adult & Child)
* Occlusal Night Grinding/Clenching Splint

Question 22

What if I need to cancel my appointment at Pure Glow Whitening Lounge?

Accepted Answer

At Pure Glow Whitening Lounge, we understand that things come up and schedules change. If you need to cancel your appointment, we kindly ask that you provide us with at least 24 hours' notice so that we can accommodate other clients. If you cancel with less than 24 hours' notice, a non-refundable deposit made at the time of booking will be redeemed by Pure Glow Whitening Lounge as a cancellation fee.
To cancel your appointment, please give us a call or send us an email as soon as possible. We appreciate your understanding and cooperation in this matter.

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